FAQs

1What is the width/length of the grass?
All of our grasses are availabe in 2m or 4m widths and up to 25m in length.
If your area is wider than 2m or 4m, this is not a problem, you can simply join the grass using our jointing tape and adhesive.
2What are the differences between the range of artificial grasses?
There are different pile heights and density of pile, different colour options and texture. As a general rule, the deeper the pile, the price per square metre increases. All are suitable for pets and kids
3How do I fit the artificial grass?
This will depend on where you are fittting it and to what surface. You can also see our DIY installation page and our video tutorial (coming soon !!) If you are still unsure about anything we are always available to give you the advice and support required.
Alternatively we have an expert fit team – contact us for further details on 01909 771278.
4What do you mean – pet friendly?
We simply mean that the artificial grass is a great surface for our adored family pets to play on. It’s incredibly hard wearing yet soft to touch. No staining or bald patches when urinated on. All I do when my beautiful Weimeraner bitch deposits a little parcel, I clean up the hard stuff as usual and hose down the artificial grass to ensure anything left behind is washed away through the drainage holes and the grass is kept clean and fresh. – There !! – I said all the grim stuff that no one talks about but we all need to know.
5How do I clean my artificial grass?
You can either let nature take its course and let the rain clean it or you can simply wash using a hosepipe. Leaves and such like can be brushed off using a outdoor sweeping brush.
6Can I have samples of the artificial grass?
Yes, of course. You can order up to 4 samples of our artificial grass on our website.
7How long will may order take to be delivered?
Your order is usually delivered between 3 and 5 working days. Deliveries to Scotland may take up to 10 days. Our friendly courier will contact you to confirm delivery, this usually happens 24 hours before delivery
8How do I place and pay for my order ?
You can either place you order via our website or contact us by telephone on 01909 771278. You can pay by either credit/debit card or cheque
9What are the benefits of artificial grass?
Your grass will always be greener on your side of the fence – 365 days of the year.
No mowing
No watering
No feeding
No bald patches
No staining from pets
Durable and aesthetically
pleasing
Cleaner and more hygienic
No more muddy patches ( inside and out)
Easy to clean – simply use a hose pipe
Easy to maintain – simply brush off leaves
Useful in areas where natural grass is not practical
Great for hayfever sufferers

If you have any other questions please do not hesitate in contacting us.