Terms & Conditions-Privacy Statement

Wholesale Artificial Grass Ltd (herinafter referred to as WAG)

TERMS AND CONDITIONS OF BUSINESS

1) PAYMENT

Full payment will be required on ordering (on a Pro-Forma basis) Unless by prior credit agreement

2) DELIVERY DATES

Delivery dates are estimated and given in good faith, Wholesale Artificial Grass Ltd will not be held liable for any costs incurred through late delivery. If for any reason the purchaser is unable to accept delivery of the goods at the time previously arranged a redelivery charge may be made

3) OWNERSHIP

Wholesale Artificial Grass Ltd shall remain the owner of all goods, until the full amount of invoice value has been paid. No return of goods will be accepted which have been supplied in accordance with the Purchaser’s order

4) LIABILITY

It will be the responsibility of the purchaser to ensure that all goods are insured once delivered. Wholesale Artificial Grass Ltd are only responsible for the goods up to the time of delivery. Under no circumstances will Wholesale Artificial Grass Ltd be liable for any loss or injury attributable to defects in the goods or otherwise in relation to the performance of any contract entered unto between Wholesale Artificial Grass Ltd and the purchaser. Furthermore, the purchaser shall indefinite Wholesale Artificial Grass Ltd against any claim for such damage, loss or injury made against Wholesale Artificial Grass Ltd by a third party

5) WARRANTY

Manufacturer’s warranty covers artificial grass products for a minimum of 36 months from the date of invoice which covers UV Rays. We will replace goods not found to confirm to warranty. The seller takes steps where deemed necessary to bring the goods into a state where the item is free from such defects, providing the alleged fault is not the result of accidental or wilful damage or normal wear and tear

6) DAMAGED/MISSING ITEMS

Any damage or shortage of items must be reported within 3 days of delivery. Emailed photographs will be required showing damage/fault prior to replacements being dispatched. All items should be checked off on delivery and Wholesale Artificial Grass Ltd will advise purchaser if any items are outstanding. We cannot accept liability for items that go missing after delivery

7) CANCELLATION

Wholesale Artificial Grass Ltd resrves the right to charge the client for any costs incurred through change of installation date or cancellation, which is not the fault of Wholesale Artificial Grass Ltd

8) FORCE MAJEURE

Wholesale Artificial Grass Ltd will not be liable to the purchaser for any breach of contract arising from or which may have been caused by an act of God, force majeure, war, riot, civil commotion, government order, direction or legislation by fire, accident, strike or other industrial action, adverse weather conditions, delays in transport or by any other matter over which Wholesale Artificial Grass Ltd has no control

9) CUSTOMISED GRASS/PRODUCTS

Customised products cannot be returned once they have been dispatched, unless item is proven to be faulty. We also cannot accept returns of any product if it is found that the problems resulted from the product being incorrectly installed/stored/cut by you (the customer)

10) RETURNS

Should full grass rolls be unsuitable they can be returned within 7 days of receipt of goods, in original packaging. Delivery & Collection charge will be met by customer